CNPPumps PakistanHESPAK Pvt. Ltd. Quote list0 Get a Quote

After-sales & support

How to reach us for installation, commissioning, repair, warranty and spare parts, and what to send so we can help quickly.

Installation support

Service terms for this item are confirmed by our team on request.

How to ask: To request installation support, send the pump model, site location, preferred date and a short description of the installation (pipework, foundation, power supply).

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Commissioning

Service terms for this item are confirmed by our team on request.

How to ask: To request commissioning, tell us the model, the duty it must meet and when the installation will be ready for a start-up check.

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Repair & breakdowns

Service terms for this item are confirmed by our team on request.

How to ask: For a repair or breakdown, send the model, serial number, a nameplate photo and a description or photo of the fault. We tell you the next step and what we need.

Send a request

Warranty handling

Service terms for this item are confirmed by our team on request.

How to ask: To start a warranty claim, send the model, serial number, purchase date, invoice and photos of the fault. Warranty period and conditions are confirmed on your quotation or invoice.

Send a request

Spare-parts supply

Service terms for this item are confirmed by our team on request.

How to ask: Use the Spare-part finder to select your series and model, add the parts you need to a quote and send it with your nameplate photo. We confirm the exact part number before quoting.

Send a request

Service coverage

The company serves customers across Pakistan with offices in Peshawar and Karachi. Coverage and attendance times for your city are confirmed when you contact us; please include your site location in the request.

  • Head Office: Office No-2, 3rd Floor, Azam Tower, University Road, Peshawar, Pakistan 25000
  • Karachi Office: Plot No. 5, Sector 12-A, North Karachi Industrial Area, Karachi 75850, Pakistan

Contact & response

Business hours
Contact us to confirm · Pakistan Standard Time (PKT, UTC+5)
Enquiry response
Your enquiry is stored and e-mailed to our team immediately; we reply as soon as we can.
Urgent breakdown / existing order
+92 345 9547419 · sales@cnppakistan.com · WhatsApp

For an existing order, quote your order or quotation number. For urgent breakdowns, call or WhatsApp first, then send the details by the form so nothing is lost.

Need a pump or a spare part?

Send us the flow and head you need, or the model code and nameplate details of the pump you are repairing. Our team replies with a quotation.