How to reach us for installation, commissioning, repair, warranty and spare parts, and what to send so we can help quickly.
Installation support
Service terms for this item are confirmed by our team on request.
How to ask: To request installation support, send the pump model, site location, preferred date and a short description of the installation (pipework, foundation, power supply).
Service terms for this item are confirmed by our team on request.
How to ask: For a repair or breakdown, send the model, serial number, a nameplate photo and a description or photo of the fault. We tell you the next step and what we need.
Service terms for this item are confirmed by our team on request.
How to ask: To start a warranty claim, send the model, serial number, purchase date, invoice and photos of the fault. Warranty period and conditions are confirmed on your quotation or invoice.
Service terms for this item are confirmed by our team on request.
How to ask: Use the Spare-part finder to select your series and model, add the parts you need to a quote and send it with your nameplate photo. We confirm the exact part number before quoting.
The company serves customers across Pakistan with offices in Peshawar and Karachi. Coverage and attendance times for your city are confirmed when you contact us; please include your site location in the request.
Head Office: Office No-2, 3rd Floor, Azam Tower, University Road, Peshawar, Pakistan 25000
For an existing order, quote your order or quotation number. For urgent breakdowns, call or WhatsApp first, then send the details by the form so nothing is lost.
Need a pump or a spare part?
Send us the flow and head you need, or the model code and nameplate details of the pump you are repairing. Our team replies with a quotation.